This page shows the current and historical service state of all public Safe Sky services. To contact support, please visit the customer portal or email support@safe-sky.net directly.
Airside Sync
Operational
90 days ago
100.0
% uptime
Today
West Europe Service (eu.api.safe-sky.net)
Operational
90 days ago
100.0
% uptime
Today
West Europe Message Broker (eu.mq.safe-sky.net)
Operational
90 days ago
100.0
% uptime
Today
Authentication Service (auth.safe-sky.net)
Operational
90 days ago
100.0
% uptime
Today
Mobile App
Operational
Auxiliary Sites
Operational
Azure AD Authentication
Operational
Documentation Site
Operational
Service Desk
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
User login will be switched from Azure AD to an internal Safe Sky component. A new domain will be used for login, auth.safe-sky.net instead of id.safe-sky.net. All users will have to re-authenticate at the time of the switch, and the login page will look slightly different. No other changes are expected. Posted on
Nov 05, 2025 - 12:01 UTC
Resolved -
This incident has been resolved.
Oct 30, 04:48 UTC
Monitoring -
We have implemented a workaround to enable logins during the Azure outage. During the workaround, the domain name "safeskyb2c.b2clogin.com" will be visible during login. This is legitimate and expected.
Oct 29, 19:12 UTC
Identified -
Azure are reporting issues with network infrastructure globally; we are actively monitoring the situation.
Oct 29, 18:00 UTC
Update -
Our identity provider Azure AD is currently experiencing an outage that affects logins to the Airside Sync platform. We are continuing to investigate this issue.
Oct 29, 15:54 UTC
Investigating -
We are currently investigating this issue.
Oct 29, 15:53 UTC